01 Starting point
How it worked before
The previous site arrived without instructions. Maintaining the commercial roof assessments pages relied on the continued availability of one external person.
When it comes to commercial roof assessments, maintenance knowledge is written down and owned internally.
01 Starting point
The previous site arrived without instructions. Maintaining the commercial roof assessments pages relied on the continued availability of one external person.
02 The problem
With commercial roof assessments, staff avoided routine changes because nobody could say who approved them or how to check them. Staleness was safer than error.
Documentation delivered with the site covers the page inventory, how to request updates, who to contact and a short exercise walking the path to an assessment discussion with the roofing estimator. An owner and backup are assigned for inspection access requirements and maintenance scope.
Where this sits on our plans
Schedule of items5
25 working days after content approval, including staff review and handover.
When it comes to commercial roof assessments, maintenance knowledge is written down and owned internally. Cover during absence is a reading exercise, not an interview with former staff.
The commercial roof assessments pages are useful, but it is the notes that let us run them confidently. Someone else can step in for me without a single guess.
25 working days after content approval, including staff review and handover.
The previous site arrived without instructions. Maintaining the commercial roof assessments pages relied on the continued availability of one external person.
Documentation delivered with the site covers the page inventory, how to request updates, who to contact and a short exercise walking the path to an assessment discussion with the roofing estimator. An owner and backup are assigned for inspection access requirements and maintenance scope. The items used were: page inventory, maintenance notes, backup reviewer, form check instructions, support contacts.
Revisions and a client portal is included on every plan. Managed hosting, nothing itemised is included on every plan. Plans start at $127 a month, with a $697 build fee invoiced only after launch.
A live walk-through of the site you would get, on your screen. Plans from $127 a month, the $697 build fee invoiced only after launch.
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