01 Starting point
How it worked before
Each commercial roof assessments inquiry triggered a hand-written preparation email from the commercial roof survey and maintenance firm. The wording depended on whoever happened to send it.
For commercial roof assessments, everyone reads the same briefing before the first conversation.
01 Starting point
Each commercial roof assessments inquiry triggered a hand-written preparation email from the commercial roof survey and maintenance firm. The wording depended on whoever happened to send it.
02 The problem
Day to day with commercial roof assessments, the briefing's content depended on its author and their afternoon. Consistency, not quality, was what was missing.
The new guide walks through building use, roof type and site location in everyday language and sets out inspection access requirements and maintenance scope. The website asks only for first-contact information; anything sensitive moves through the business's own approved channel later.
Where this sits on our plans
Schedule of items4
10 working days after content approval, including staff review and handover.
For commercial roof assessments, everyone reads the same briefing before the first conversation. Staff stopped re-writing instructions, and attendees stop arriving with the wrong ones.
The guide for commercial roof assessments means I explain the process once, properly, instead of rushing a rewrite every afternoon.
10 working days after content approval, including staff review and handover.
Each commercial roof assessments inquiry triggered a hand-written preparation email from the commercial roof survey and maintenance firm. The wording depended on whoever happened to send it.
The new guide walks through building use, roof type and site location in everyday language and sets out inspection access requirements and maintenance scope. The website asks only for first-contact information; anything sensitive moves through the business's own approved channel later. The items used were: preparation page, minimal initial fields, staff-approved instructions, secure-process signposting.
One page per roofing service is included on every plan. Weekly detail updates is included on every plan. Plans start at $127 a month, with a $697 build fee invoiced only after launch.
A live walk-through of the site you would get, on your screen. Plans from $127 a month, the $697 build fee invoiced only after launch.
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