F-02Case studies

Index
CS-08 · Reference content

Setting commercial roof assessments free from the PDF

When it comes to commercial roof assessments, staff answer questions with a link to the exact section instead of an attachment.

01 Starting point

How it worked before

The important information for commercial roof assessments existed only as an attachment designed for printing. Reading it on a phone meant constant pinching and zooming.

02 The problem

What it cost the team

With commercial roof assessments, there were no direct links to individual answers, just one long attachment. A thirty-second question required a three-megabyte reply.

03 What we built

The specified works

Content on inspection access requirements and maintenance scope was restructured as accessible sections with descriptive headings and direct links. A print version remains available by choice, not by force.

Schedule of items4

  1. S-01HTML reference pages
  2. S-02Descriptive headings
  3. S-03Section links
  4. S-04Printable summary
04 Timeline

25 working days, approval to handover

25 working days after content approval, including staff review and handover.

05 What changed

The as-built result

When it comes to commercial roof assessments, staff answer questions with a link to the exact section instead of an attachment. Visitors read on any device, and nothing has been taken away from those who like print.

Our commercial roof assessments material was always sound; the format was the obstacle. As pages, it finally does its job.

Hannah HartleyScheduling supervisor, single-ply membrane roofing installer Tacoma, Washington

Questions about this build

How long did this build take?

25 working days after content approval, including staff review and handover.

What did the business have before?

The important information for commercial roof assessments existed only as an attachment designed for printing. Reading it on a phone meant constant pinching and zooming.

What did the build include?

Content on inspection access requirements and maintenance scope was restructured as accessible sections with descriptive headings and direct links. A print version remains available by choice, not by force. The items used were: html reference pages, descriptive headings, section links, printable summary.

Which plan covers this kind of work?

One page per roofing service is included on every plan. Weekly detail updates is included on every plan. Plans start at $127 a month, with a $697 build fee invoiced only after launch.

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See how a build like this would work for your roofing company

A live walk-through of the site you would get, on your screen. Plans from $127 a month, the $697 build fee invoiced only after launch.